AnalyticsConversationsSessionid

The conversation card: transcript with timecodes, everything measured, and a signed link to the audio. A metric that could not be measured comes back marked as such rather than as zero — a zero talk share reads as "the rep never spoke".

GET
/Analytics/conversations/{sessionId}
AuthorizationBearer <token>

JWT Authorization header using Bearer scheme

In: header

Path Parameters

sessionId*string

Conversation to open.

Formatuuid

Response Body

application/json

curl -X GET "https://test.api.speaknode.com/api/Analytics/conversations/497f6eca-6276-4993-bfeb-53cbbbba6f08"
{
  "session_id": "1ffd059c-17ea-40a8-8aef-70fd0307db82",
  "origin": "Agent",
  "analysis_status": "Pending",
  "analysis_error": "string",
  "started_at": "2019-08-24T14:15:22Z",
  "started_at_unknown": true,
  "duration_ms": 0,
  "sales_rep_id": "0e469e2d-82f7-433e-be98-3ea753447530",
  "sales_rep_name": "string",
  "agent_id": "2b1e3b65-2c04-4fa2-a2d7-467901e98978",
  "agent_title": "string",
  "client_name": "string",
  "client_company": "string",
  "source_file_name": "string",
  "upload_id": "f2ef591b-135b-46fa-a604-3d4fda5bfbfb",
  "upload_label": "string",
  "records_count": 0,
  "has_audio": true,
  "overall_score": 0,
  "call_type": "string",
  "end_reason": "ClientHangup",
  "client_id": "5b3fa7ba-57d3-4017-a65b-d57dcd2db643",
  "client_phone": "string",
  "role_reversal_enabled": true,
  "roles_reversed": true,
  "role_reversal_reason": "string",
  "role_reversal_manual": true,
  "audio_url": "string",
  "audio_url_expires_at": "2019-08-24T14:15:22Z",
  "records": [
    {
      "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
      "index": 0,
      "role": "Unknown",
      "speaker_label": "string",
      "start_ms": 0,
      "end_ms": 0,
      "text": "string",
      "confidence": 0,
      "overlap": true,
      "attributes": [
        {
          "key": "string",
          "title": "string",
          "description": "string",
          "kind": "Attribute",
          "value_type": "Number",
          "source": "Computed",
          "numeric_value": 0,
          "boolean_value": true,
          "text_value": "string",
          "comment": "string",
          "scale_max": 0,
          "weight": 0,
          "norm_min": 0,
          "norm_max": 0,
          "direction": "None",
          "evidence_record_index": 0,
          "not_measured": true,
          "metric_deleted": true
        }
      ]
    }
  ],
  "metrics": [
    {
      "key": "string",
      "title": "string",
      "description": "string",
      "kind": "Attribute",
      "value_type": "Number",
      "source": "Computed",
      "numeric_value": 0,
      "boolean_value": true,
      "text_value": "string",
      "comment": "string",
      "scale_max": 0,
      "weight": 0,
      "norm_min": 0,
      "norm_max": 0,
      "direction": "None",
      "evidence_record_index": 0,
      "not_measured": true,
      "metric_deleted": true
    }
  ]
}